Last updated: October 2026

These Terms & Conditions govern your use of the SAMTEC Solutions Online Store (shop.samtec.lk) and any order placed through it. By placing an order, you agree to these terms.

Products & Pricing

We make every effort to display accurate product information, images and pricing in Sri Lankan Rupees (Rs.). Prices and stock availability may change without prior notice. In the rare event of a pricing or listing error, we will contact you before processing the order.

Orders & Payment

• An order is confirmed once payment is completed or, for Cash on Delivery orders, once we confirm the order with you.
• We reserve the right to cancel or refuse any order — for example, due to stock unavailability or a suspected fraudulent transaction.
• You are responsible for providing accurate delivery and contact information.

Shipping & Delivery

Delivery timelines, areas and charges are described on our Shipping & Delivery page.

Returns & Refunds

Our return and refund process is described on our Returns & Refunds page.

Customer Accounts

You are responsible for maintaining the confidentiality of your account login details and for all activity under your account.

Limitation of Liability

SAMTEC Solutions (Pvt) Ltd is not liable for indirect or consequential losses arising from the use of this store, to the fullest extent permitted by law.

Governing Law

These terms are governed by the laws of Sri Lanka.

Contact Us

Questions about these terms can be sent via our Contact & Support page.